Take Service to the Next Level
Response
TIME REDUCED
Workflows
STREAMLINED
Accuracy
INCRASED
Enhance the Entire Rep Inbox
Canals intelligently reads and understands what a customer is asking, and generates a suggested response by pulling relevant information from your ERP and other sources. Reps simply review the suggested reply, edit it as needed, and customers hear back in minutes.
Handles the Most Common Inquiries
Automatically uses relevant customer context to research every question, no setup required
- Order status
- Technical product info
- Product lookup and alternatives
- Product availability
- Billing
Eliminates Manual Lookup and Cross-Referencing
Maximize efficiency with auto-drafted replies next to the information and sources used to create them
- ERP
- Past customer communication
- Company policies
- Manufacturer websites
- Broader Internet
Continuously Adapts to Your Business
Your team stays in control and sees increasing benefits as the AI gets more consistent at preparing the right answer
- Works with your existing data and documentation
- Learns from rep interaction with suggested replies
- Captures and shares institutional knowledge across users
Shows ROI in Days
Users start saving time and seeing value on day one
- Deep expertise in ERP integration setup and maintenance
- Minimal IT lift required
- Independently verified data security (SOC 2 Type II)
- Personalized training and customer support
Trusted by Industry Leaders
Hear from a few of the thousands of people who use Canals every day
Jim Warshauer
President
On a scale of 1 to 10, our satisfaction with Canals is a 12.
The integration was done in just a few days, and our sales team started seeing the impact immediately. Instant gratification. The speed and quality they've brought to addressing our specific needs are like nothing else I've experienced in distribution software.
Isaac Regenstreif
Chief Operations Officer / Owner
Our team loves it
The longer they're in it, the more they love it. If we ever told the team we were taking Canals away, I think we'd have mutiny on our hands. It has very quickly become a need-to-have tool in their tool belt—and not a lot of technology has that kind of impact.
Justin Murphy
Chief Operating Officer
Canals is fantastic
It was very fast to get up and running, both technically and in terms of usage. Our team has all kinds of different backgrounds and technical abilities, and they were able to pick it up easily. We had evaluated some other options, and Canals was the most intuitive. The Canals team has been extremely responsive and willing to accommodate our requests.
Dominic Desmond
Chief Operations Officer
We couldn't be happier with Canals
The product and team have delivered on everything they've said, and it just keeps getting better. Whenever we've requested any kind of customization, they've listened carefully to our needs and implemented solutions in days. You guys make stuff happen.
John Heinzel
Manager, Business Systems
Revere’s experience implementing Canals has been extraordinary
We're used to software vendors over-promising and under-delivering. With Canals, it worked much better than expected. The few issues we had were addressed immediately. Adoption by our users has also amazed us. We hope you continue to amaze us with your dedication to being the most responsive vendor we’ve ever worked with.
Jim Warshauer
President
On a scale of 1 to 10, our satisfaction with Canals is a 12.
The integration was done in just a few days, and our sales team started seeing the impact immediately. Instant gratification. The speed and quality they've brought to addressing our specific needs are like nothing else I've experienced in distribution software.
Isaac Regenstreif
Chief Operations Officer / Owner
Our team loves it
The longer they're in it, the more they love it. If we ever told the team we were taking Canals away, I think we'd have mutiny on our hands. It has very quickly become a need-to-have tool in their tool belt—and not a lot of technology has that kind of impact.
Justin Murphy
Chief Operating Officer
Canals is fantastic
It was very fast to get up and running, both technically and in terms of usage. Our team has all kinds of different backgrounds and technical abilities, and they were able to pick it up easily. We had evaluated some other options, and Canals was the most intuitive. The Canals team has been extremely responsive and willing to accommodate our requests.
Dominic Desmond
Chief Operations Officer
We couldn't be happier with Canals
The product and team have delivered on everything they've said, and it just keeps getting better. Whenever we've requested any kind of customization, they've listened carefully to our needs and implemented solutions in days. You guys make stuff happen.
John Heinzel
Manager, Business Systems
Revere’s experience implementing Canals has been extraordinary
We're used to software vendors over-promising and under-delivering. With Canals, it worked much better than expected. The few issues we had were addressed immediately. Adoption by our users has also amazed us. We hope you continue to amaze us with your dedication to being the most responsive vendor we’ve ever worked with.
Get a Demo
FAQs
Have a question that’s not answered here? Please email us at sales@canals.ai and we’ll get back to you shortly.
Do you integrate with my ERP?
How long does implementation take?
What user training and support do you offer?
Is my data secure?
How much does Canals cost?
Can I talk to a happy customer?
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