Instead of printing, scanning, and emailing paper forms, give your customers simple digital forms they can send from the field, so orders move faster and buying is easier
You and your customers can transform messy documents into clean, interactive order forms
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Give your forms directly to the people placing orders
Let your customers place orders anytime from anywhere
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Have a question that’s not answered here? Please email us at sales@canals.ai and we’ll get back to you shortly.
We integrate with many of the top ERPs for distributors and manufacturers, including Eclipse, Prophet21, Infor CSD, Infor SX.e, SAP S/4 HANA, and Microsoft Dynamics. Please see our integrations page for a full list of ERPs we currently integrate with.
If we do not yet have an existing integration with your ERP, our expert team can typically build one in a matter of weeks. Just fill out the form to let us know what ERP you use and our Lead Integration Engineer will be in touch to discuss it with you.
For the most common ERPs and accounting systems, technical implementation can be completed in just a few days. It only requires a few hours of your IT person's time to grant Canals the appropriate access, and then it syncs the data automatically. A day or two later, Canals is ready for your team to use. If we do not yet integrate with your ERP or accounting system, implementation is typically completed in 30 days or less.
Every customer receives a Customer Success Manager, who works with you through onboarding and rollout, as well as post-implementation. They partner with you on the best rollout strategy for your company and conduct all trainings to help onboard your teams.
In addition, users can reach out to our Customer Support any time via email or chat.
Yes. Canals has enterprise-grade security that is independently verified through annual SOC 2 Type II audits. In addition, we've completed third-party penetration testing and have regular automated security checks. All data is encrypted at rest using AES-256 and in transit using TLS 1.3.
In addition, we distinguish between data security, which protects your data from unauthorized access, and data privacy, which governs how it’s used and shared. Beyond securing your data, we govern how it's accessed and used to ensure it remains yours.
Please see our Security and Privacy page for additional details.
We offer a tiered, usage-based pricing model. Your cost will depend on your estimated usage and products purchased. After you share some details on your needs, we can provide a pricing proposal, often immediately following our first conversation. Please fill out the form to get started, and we'll be in touch soon!
Yes. We understand that hearing from a peer is one of the best ways to help you make the right decision for your business. After we have an initial meeting to learn more about you and yourneeds, we can put you in touch with one of our happy customers to share their experience. Please fill out the form to get started, and we'll be in touch soon!
We offer a complete suite of AI-powered workflow automations to strengthen operations across your business
Increase hit rates, reduce errors, and grow customer relationships
Get back to customers faster and more consistently no matter the question
Save time on cash application and follow-up on exceptions faster
Reduce manual processing, optimize payment timing, and strengthen supplier relationships