Meet Your Customers
Where They Work

The longer they're in it, the more they love it. If we ever told the team we were taking Canals away, I think we'd have mutiny on our hands. It has very quickly become a need-to-have tool in their tool belt—and not a lot of technology has that kind of impact.

There was a time when we had a backlog of quotes that was a week out. Canals gives us the bandwidth to handle that kind of surge without burning out the team.

Not only are we making the experience better for our users, but we have better relationships with our customers. We're able to increase customer service, and we're able to increase our vendor service.

It has not only substantially reduced the time for entry but also improved accuracy, especially on large orders that would take hours to enter line by line. The time savings we’ve gained have allowed our team to focus on other initiatives that enhance the customer experience. Implementation was fast and easy, and the Canals team is very responsive.

It was very fast to get up and running, both technically and in terms of usage. Our team has all kinds of different backgrounds and technical abilities, and they were able to pick it up easily. We had evaluated some other options, and Canals was the most intuitive. The Canals team has been extremely responsive and willing to accommodate our requests.

Our order entry process used to be very inefficient. Since implementing Canals, it's like night and day! We've seen a dramatic reduction in processing times, freeing up our team to focus on strategic tasks. Canals' training and customer service have also been top notch. Overall Canals has improved our efficiency immensely, I highly recommend it for any business looking to streamline order entry and boost productivity.